Last Updated: November 2025

ClimateAI Analytics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our climate intelligence platform and services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using our services, including:

  • Account information (name, email address, company name, job title)
  • Contact details (phone number, business address)
  • Operational data you input for carbon footprint tracking and risk assessment
  • Communications with our support team

1.2 Automatically Collected Information

When you access our platform, we automatically collect:

  • Usage data (features accessed, time spent, actions taken)
  • Device information (browser type, operating system, IP address)
  • Log data (access times, pages viewed, errors encountered)

1.3 Climate and Environmental Data

We process climate-related information including:

  • Satellite imagery and geospatial data from public sources
  • Government climate records and weather patterns
  • Your organization's location and operational parameters

2. How We Use Your Information

We use collected information to:

  • Provide climate risk predictions and ESG compliance reporting
  • Generate carbon footprint analyses and sustainability metrics
  • Improve and optimize our AI models and platform features
  • Send service updates, security alerts, and administrative communications
  • Comply with legal obligations under Canadian law (including CSDS requirements)
  • Detect, prevent, and address technical issues or security threats

3. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Third-party vendors who assist in platform operations (cloud hosting, analytics)
  • Business Partners: With your consent, verified ESG data may be shared with insurers, investors, or auditors
  • Legal Compliance: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

4. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication protocols
  • Secure cloud infrastructure with Canadian data residency options

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

Under Canadian privacy law (PIPEDA), you have the right to:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Portability: Receive your data in a structured, machine-readable format
  • Opt-Out: Unsubscribe from marketing communications
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, contact us at info@climate-ai.ca

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations (e.g., CSDS reporting requirements)
  • Resolve disputes and enforce agreements

After account termination, we may retain aggregated, anonymized data for research and platform improvement.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze platform usage and performance
  • Provide personalized features and recommendations

You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information is primarily stored and processed in Canada. If transferred internationally, we ensure appropriate safeguards are in place to protect your data in accordance with Canadian privacy standards.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

ClimateAI Analytics
Email: info@climate-ai.ca
Website: climate-ai.ca